Terms of Service

Effective Date: [3/24/26]

Welcome to Zolara Health LLC (“Zolara Health,” “we,” “our,” or “us”). By accessing or using our website or services, you agree to the following Terms of Service.

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Use of Website

This website is intended for informational and service-related purposes only. By using this website, you agree to use it in a lawful manner and not for any prohibited or harmful activities.

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No Medical Advice

The content on this website is provided for general informational and educational purposes only and does not constitute medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider regarding your personal medical needs.

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Patient-Clinician Relationship

Use of this website does not establish a patient-clinician relationship. A formal relationship is only established after completion of the required intake process, acceptance as a patient, and a consultation with a licensed clinician.

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Eligibility

Services are only available to individuals located in states where Zolara Health providers are licensed to practice. You must provide accurate and complete information when using our services.

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Telehealth Services

Zolara Health provides telehealth services. Availability of services may be limited based on your location, medical condition, and applicable laws and regulations. Not all patients are appropriate candidates for telehealth care.

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Prescriptions

Prescription medications are only provided when clinically appropriate, based on a licensed provider’s evaluation. Prescriptions are not guaranteed. Treatment decisions are individualized and results are not guaranteed.

All prescribing decisions are made at the sole discretion of the licensed medical provider based on clinical judgment.

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Medication Fulfillment

Medications, if prescribed, are dispensed by licensed pharmacies. Zolara Health provides medical care and coordinates treatment, including prescription and pharmacy coordination. Zolara Health does not operate as a pharmacy and does not dispense medications directly.

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Payments

Payment for consultations is due at the time of booking or service. If medication is prescribed and appropriate, payment for medication may be required separately.

Zolara Health charges for medical services and care coordination. Medication costs, if applicable, may be included as part of your treatment plan or coordinated through third-party pharmacy

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Refund Policy

Consultation and service fees are non-refundable once services have been rendered. If a patient is not an appropriate candidate for treatment, refunds may be considered at Zolara Health’s discretion.

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Limitation of Liability

To the fullest extent permitted by law, Zolara Health shall not be liable for any indirect, incidental, or consequential damages resulting from your use of this website or services.

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Third-Party Services

We may use third-party services for scheduling, payment processing, and medical record management. These services are governed by their own terms and privacy policies.

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Intellectual Property

All content on this website, including text, graphics, logos, and branding, is the property of Zolara Health and may not be copied, reproduced, or distributed without permission.

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Changes to Services

We reserve the right to modify or discontinue services at any time without notice.

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Governing Law

These Terms are governed by the laws of the State of Connecticut.

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Contact Information

Zolara Health LLC

Email: info@zolarahealth.com

Phone: 860-606-4090

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Changes to These Terms

We may update these Terms of Service at any time. Updates will be posted on this page with a revised effective date.